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Club Statement regarding Christmas Demand

In what has been an historic year for Cork City FC on the pitch, winning the league and cup double for the first time in the club’s history, there has been huge interest and demand off the pitch too.

Paul Wycherley, who recently started as the club’s General Manager gave this statement today. “We have experienced unprecedented demand for our merchandise in our club shop in Douglas Village Shopping Centre and our online store. Unfortunately, we haven’t been able to fully satisfy this demand, and I do apologise on behalf of the club to our fans and customers.

From the launch date of the new adidas home shirt on 8th December, until now, we sold more home child jerseys than we did in all of the 2017 season. In addition, demand for adult home shirts has exceeded supply, and we sold out of many child and adult sizes in a week. We tried to expedite a forward supply of home shirts within days of this launch, and would like to thanks Adidas for their help on this, but this didn’t meet our ever-increasing demand. However, we do have a lot of other merchandise in stock, still, across all children and adult sizes, and our demand has remained high for all stock. We have continued to receive new stock, across clothing and non-clothing items, during this Christmas period, available for purchase in store up until 3pm on Christmas Eve.

Looking ahead, deliveries of current stock lines and new 2018 ranges will be available early in the New Year, along with our new away jersey, which we are particularly excited about. We are already implementing improvements in these processes and structures. We thank our supporters for their patience and understanding during this period of huge success for the club.

The success of the club, has impacted, positively, on other areas too. We currently have sold over 1,150 season tickets. This is significantly up on the total season tickets sales for last season, and a new club record, with still approximately 2 months until our first home game.

Our staff have worked extremely hard during this month, we owe them huge credit, to deal with unprecedented demand and satisfying customer expectations and service. A small number of customers were adversely impacted, and once identified, we worked hard to rectify to each individual customers’ satisfaction. We are an open and welcoming environment, true to the ethos of FORAS, and I am listening to our fans and customers, and looking forward to an even better 2018 for them both on and off the pitch.

I wish all our staff, volunteers and fans, and their families, a Happy Christmas and Peaceful New Year.”

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